Exporting Your Data

As with other workplace tools, Crescendo customers may need — or be legally compelled — to export content. But they can do so only under limited circumstances. Employment, privacy, and other laws, as well as corporate policies, limit the use of these exports. Laws and policies may also require employers to notify employees of their use of export tools. 

Here are a few examples where a customer may need to export content: 

• A court order mandates that information from Crescendo must be disclosed due to a lawsuit or investigation.

• A former employee requests to be provided with a copy of the information their former employer retained about them, as required by the EU’s General Data Protection Regulation.

Our Customer Success team is ready to support you in actioning these requests and exporting your content in a secure and compliant way. Once a request is approved, your content will be provided in a protected CSV format. The content available for export may be limited depending on your plan. To initiate a request, contact your dedicated Crescendo Advisor with the nature of your request, or reach out to us at support@crescendowork.com.